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Terms and condition.


The company is registered in Jaipur (INDIA). Sizzling Silver is our trading name. For these terms and conditions of website use, Sizzling Silver means  These terms and conditions govern your use of and purchase of goods or services from the site. By continuing to access the Sizzling Silver site you are accepting and consenting to these terms & conditions, which may be updated at any time - we therefore recommend a regular visit to this page. Your continued use of the site signifies your agreement to any modified terms and conditions.


No contract will exist between you and Sizzling Silver for the sale of any product until Sizzling Silver has accepted and dispatched your order. Our acceptance of your order brings into existence a legally binding contract between us. Only those aged 18 & over are entitled to enter these legally binding contracts. We reserve the right to cancel any order without giving reason or notice and will refund you the full amount. After the order has been dispatched, Sizzling Silver shall not be held liable for any issues, damages, or claims related to the order after a period of 1 month from the date of dispatch. It is the customer's responsibility to promptly inspect the products upon receipt and report any concerns within this 1-month timeframe. 


By placing an order, you are offering to purchase a product subject to these terms and conditions.  All orders are subject to availability and confirmation of the order price.  We must receive the payment in whole.  Once payment has been received by us, we will confirm that your order has been received by sending an email to you at the email address you provide in your order form. Our acceptance of your order takes place on the dispatch of our products to you unless we notify you that we do not accept your order, or you have cancelled your order.


Cookies are essentially tiny bits of information, which help us to make your shopping experience as efficient as possible. When you visit our website for the first time a cookie is downloaded onto your laptop or PC. When you visit our website again, your laptop or PC will use that cookie to check to see if you have visited us before.


Our privacy policy can be found here. You acknowledge and agree to be bound by the terms of our Privacy Policy.


These terms and conditions and every transaction will be governed by and interpreted in accordance with Indian Law.


Ordering Online with us is safe and secure and we do not store any financial information.  We use a payment processing partner who is certified to PCI Service Provider Level 1 (Most secure.). We also use SSL on our payment, login, and registration pages to keep your data secure. 


If you wish to cancel an order, please email us immediately at SALES.  They can be cancelled at any time up until the order is dispatched.  If your order has already been dispatched, we will be unable to redirect it therefore please return the parcel for a refund when it is received.  Please note that we cannot accept cancellations for orders that are customized in any way (e.g. engraving, different gemstones etc.)


All the payments made through our website ( are completely safe and secure. All the payment gateways are meant to keep your confidential information safe.

Orders with large quantities Will need LC (letter of credit), if the complete (100%) payment is not received before dispatch.

Disclaimer: we cannot be held responsible for any data breach that happens from payment gateway companies, as we also use their services.


The prices payable for goods are shown on the product pages and are correct on the date the customer places the order. They are in your local currency or in USD.  Any prices shown in printed material (except for errors/emissions) are correct at time of printing but are subject to change without any prior notice.


We may offer promotional discount codes, which may apply in respect of orders made at Sizzling Silver. These codes may only be used on full-price items and cannot be used in conjunction with any other offer or discounts. We retain the right to withdraw or cancel a discount or promotion at any time.


The delivery prices for orders are set out in our Delivery & Returns section. Items will be sent to the delivery address provided at time of order – it is the responsibility of the buyer to ensure that it must be correct.  If your order is returned to us because the courier or postal service could not complete the delivery to you for whatever reason, then the buyer will be held responsible for the repeat of any delivery costs.  Please note that any import duty and taxes incurred for shipping to international countries are the responsibility of the customer. We strictly adhere by the INCO terms FOB.


We offer a 7-day return and refund policy for goods purchased, provided they are unused and in their original condition and packaging. To initiate a return or refund, customers should contact our customer support team with the order details and reason for the request. Customized items, special orders, and engraved orders are non-returnable, non-refundable, and non-exchangeable. Refunds will be processed using the original payment method, and for damaged or defective items, replacements or full refunds, will be arranged. Return shipping charges, will be arranged by the Customer.


We cannot refund or replace lost items until 20 working days after the date of dispatch (30 days for international deliveries) - Delivery companies deem items as “lost” after this amount of time.  We advise all items are delivered to home addresses as if an item is delivered to an office, it can sometimes go missing if signed for by a colleague or left in an unknown place.


If the goods we deliver are incorrect, damaged or the incorrect quantity, we shall have no liability to you unless you notify us by email of the problem within 7 working days of the delivery. We cannot be held responsible for any delays once the goods have left us and are in possession of the courier or Royal Mail. We strictly adhere by the INCO terms FOB.


So far as permitted by law, we exclude any liability for loss or damage of any kind resulting from the use of the site.


We love to hear from you, good (or bad!) so please get in touch and tell us what you think at SALES.


The entire content of the website, including all designs, copyright, trademarks, and other intellectual property rights, including the use of the name Sizzling Silver is the sole property of Sizzling Silver and its licensors. You are not permitted to publish, distribute, manipulate or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website, nor may you use any such content in connection with any business or commercial enterprise.


Access to this website is permitted on a temporary basis, and we reserve the right to withdraw or amend the services without notice. We do not guarantee that this site will meet your requirements or will be uninterrupted, timely or error-free, that errors will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through this site.


These terms and conditions set out the entire agreement between you and Sizzling Silver in respect of the sale, purchase, and use of our goods. They replace any previous agreement or understanding in relation to the subject matter hereof. No variation of these terms and conditions is binding on us unless agreed by us in writing. From time to time our site may also contain technical inaccuracies or typographical errors.

Last updated: 029/07 2023

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